{"id":3140,"date":"2024-01-31T09:20:54","date_gmt":"2024-01-31T08:20:54","guid":{"rendered":"https:\/\/www.aravinc.com\/faqs\/"},"modified":"2024-03-06T09:37:58","modified_gmt":"2024-03-06T08:37:58","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.aravinc.com\/ca\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3140\" class=\"elementor elementor-3140 elementor-697\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5c88f221 ara-capcelera elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5c88f221\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1a500e2d\" data-id=\"1a500e2d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-61f0a30 elementor-widget__width-initial elementor-widget elementor-widget-image-box\" data-id=\"61f0a30\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><h1 class=\"elementor-image-box-title\">Preguntes freq\u00fcents<\/h1><p class=\"elementor-image-box-description\">Estem a la teva disposici\u00f3 per a resoldre't qualsevol dubte<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3aa41712 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3aa41712\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-14fb9a69 elementor-hidden-tablet elementor-hidden-mobile\" data-id=\"14fb9a69\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-df9457c elementor-widget elementor-widget-spacer\" data-id=\"df9457c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1760a5be\" data-id=\"1760a5be\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1ce0936 faqcomm elementor-widget elementor-widget-toggle\" data-id=\"1ce0936\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-3021\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-3021\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Quin temps de tr\u00e0nsit tenen els enviaments?<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-3021\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-3021\"><ul class=\"arali\">\n<li><strong>Local<\/strong><b>:<\/b> M\u00e0xim en 2 hores.<\/li>\n<li><b>Nacional urgent:<\/b> L&#8217;endem\u00e0 a les 08.30, 10.00, 14.00 i 19.00 amb un m\u00e0xim de 72 hores.<\/li>\n<li><b>Internacional:<\/b> Depenent segons el dest\u00ed. A consultar amb el nostre departament comercial.<\/li>\n<\/ul>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-3022\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-3022\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Feu nom\u00e9s missatgeria local?<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-3022\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-3022\"><p>No, oferim serveis a mesura i per a diferents urg\u00e8ncies:<\/p>\n<ul class=\"arali\">\n<li><strong>Missatgeria urgent.<\/strong><\/li>\n<li><strong>Paqueteria nacional i internacional.<\/strong><\/li>\n<li><strong>\u00daltima milla<\/strong> (especialitzats en ecommerce, farma i alimentaci\u00f3).<\/li>\n<li><strong>Log\u00edstica.<\/strong><\/li>\n<li><strong>Log\u00edstica inversa.<\/strong><\/li>\n<\/ul>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-3023\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-3023\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Existeix alguna limitaci\u00f3 de mesura i pes?<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-3023\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-3023\"><p>No, disposem del vehicle adequat per a cada necessitat:<\/p>\n<ul class=\"arali\">\n<li><strong>Motos, furgonetes i camions amb plataforma.<\/strong><\/li>\n<\/ul>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-3024\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-3024\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Puc fer seguiment d'enviaments en temps real?<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-3024\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-3024\"><p>S\u00ed, pots consultar l&#8217;estat del teu enviament a trav\u00e9s de la nostra web, accedint com a usuari registrat.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-3025\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-3025\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Com gestiono les incid\u00e8ncies?<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-3025\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-3025\"><p>Posa&#8217;t en contacte amb el nostre servei d&#8217;atenci\u00f3 al client telefonant al <b>902 340 680.<\/b><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-3026\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-3026\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Feu log\u00edstica inversa i gesti\u00f3 de devolucions?<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-3026\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-3026\"><p>Si, Ara Vinc t\u00e9 una \u00e0mplia experi\u00e8ncia en la gesti\u00f3 de log\u00edstica inverses en clients ecommerce.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-3027\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-3027\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Puc integrar el meu ecommerce amb el vostre sistema?<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-3027\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-3027\"><p>S\u00ed, realitzem integracions i implementacions personalitzades i amb les principals plataformes ecommerce (Prestashop, Magento i Woocommerce).<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-3028\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-3028\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Oferiu serveis complementaris per a ecommerce?<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-3028\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-3028\"><p>S\u00ed, s\u00f3n els seg\u00fcents:<\/p>\n<ul class=\"arali\">\n<li>Comunicaci\u00f3 per email i\/o sms a destinataris.<\/li>\n<li>Lliurament en franges hor\u00e0ries espec\u00edfiques.<\/li>\n<li>Lliurament en punts de conveni\u00e8ncia o PUDO (pick up drop off).<\/li>\n<\/ul>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-3029\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-3029\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Els enviaments estan assegurats?<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-3029\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-3029\"><p>S\u00ed, en cas que un enviament resulti danyat, la indemnitzaci\u00f3 es realitza segons el que s&#8217;estableix en la LOTT (Llei d&#8217;Ordenaci\u00f3 del Transport Terrestre), que estableix el valor per kg segons el IPREM diari.<\/p>\n<p>Per a qualsevol altre servei que requereixi contractaci\u00f3 d&#8217;una asseguran\u00e7a de major cobertura, contacta amb el nostre departament comercial.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-30210\" class=\"elementor-tab-title\" data-tab=\"10\" role=\"button\" aria-controls=\"elementor-tab-content-30210\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Teniu pol\u00edtica mediambiental?<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-30210\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"10\" role=\"region\" aria-labelledby=\"elementor-tab-title-30210\"><p>S\u00ed, estem acreditats amb l&#8217;<strong>ISO 14001<\/strong>, a m\u00e9s de l&#8217;<strong>ISO 9001<\/strong> de sistema de gesti\u00f3 de la qualitat i l&#8217;<strong>ISO 45001<\/strong> de seguretat i salut en el treball.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-30211\" class=\"elementor-tab-title\" data-tab=\"11\" role=\"button\" aria-controls=\"elementor-tab-content-30211\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Feu magatzematge i transport d'aliments?<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-30211\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"11\" role=\"region\" aria-labelledby=\"elementor-tab-title-30211\"><p>S\u00ed, disposem de les autoritzacions administratives corresponents <strong>(RSIPAC)<\/strong> a m\u00e9s de rutes de distribuci\u00f3.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-30212\" class=\"elementor-tab-title\" data-tab=\"12\" role=\"button\" aria-controls=\"elementor-tab-content-30212\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Feu distribuci\u00f3 de producte farmac\u00e8utic?<\/a>\n\t\t\t\t\t<\/h5>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-30212\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"12\" role=\"region\" aria-labelledby=\"elementor-tab-title-30212\"><p>S\u00ed, disposem d&#8217;una xarxa de distribuci\u00f3 de producte de farm\u00e0cia i parafarm\u00e0cia a temperatura controlada.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Quin temps de tr\\u00e0nsit tenen els enviaments?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<ul class=\\\"arali\\\">\\n<li><strong>Local<\\\/strong><b>:<\\\/b> M\\u00e0xim en 2 hores.<\\\/li>\\n<li><b>Nacional urgent:<\\\/b> L&#8217;endem\\u00e0 a les 08.30, 10.00, 14.00 i 19.00 amb un m\\u00e0xim de 72 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A consultar amb el nostre departament comercial.<\\\/li>\\n<\\\/ul>\\n\"}},{\"@type\":\"Question\",\"name\":\"Feu nom\\u00e9s missatgeria local?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>No, oferim serveis a mesura i per a diferents urg\\u00e8ncies:<\\\/p>\\n<ul class=\\\"arali\\\">\\n<li><strong>Missatgeria urgent.<\\\/strong><\\\/li>\\n<li><strong>Paqueteria nacional i internacional.<\\\/strong><\\\/li>\\n<li><strong>\\u00daltima milla<\\\/strong> (especialitzats en ecommerce, farma i alimentaci\\u00f3).<\\\/li>\\n<li><strong>Log\\u00edstica.<\\\/strong><\\\/li>\\n<li><strong>Log\\u00edstica inversa.<\\\/strong><\\\/li>\\n<\\\/ul>\\n\"}},{\"@type\":\"Question\",\"name\":\"Existeix alguna limitaci\\u00f3 de mesura i pes?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>No, disposem del vehicle adequat per a cada necessitat:<\\\/p>\\n<ul class=\\\"arali\\\">\\n<li><strong>Motos, furgonetes i camions amb plataforma.<\\\/strong><\\\/li>\\n<\\\/ul>\\n\"}},{\"@type\":\"Question\",\"name\":\"Puc fer seguiment d'enviaments en temps real?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>S\\u00ed, pots consultar l&#8217;estat del teu enviament a trav\\u00e9s de la nostra web, accedint com a usuari registrat.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Com gestiono les incid\\u00e8ncies?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Posa&#8217;t en contacte amb el nostre servei d&#8217;atenci\\u00f3 al client telefonant al <b>902 340 680.<\\\/b><\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Feu log\\u00edstica inversa i gesti\\u00f3 de devolucions?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Si, Ara Vinc t\\u00e9 una \\u00e0mplia experi\\u00e8ncia en la gesti\\u00f3 de log\\u00edstica inverses en clients ecommerce.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Puc integrar el meu ecommerce amb el vostre sistema?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>S\\u00ed, realitzem integracions i implementacions personalitzades i amb les principals plataformes ecommerce (Prestashop, Magento i Woocommerce).<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Oferiu serveis complementaris per a ecommerce?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>S\\u00ed, s\\u00f3n els seg\\u00fcents:<\\\/p>\\n<ul class=\\\"arali\\\">\\n<li>Comunicaci\\u00f3 per email i\\\/o sms a destinataris.<\\\/li>\\n<li>Lliurament en franges hor\\u00e0ries espec\\u00edfiques.<\\\/li>\\n<li>Lliurament en punts de conveni\\u00e8ncia o PUDO (pick up drop off).<\\\/li>\\n<\\\/ul>\\n\"}},{\"@type\":\"Question\",\"name\":\"Els enviaments estan assegurats?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>S\\u00ed, en cas que un enviament resulti danyat, la indemnitzaci\\u00f3 es realitza segons el que s&#8217;estableix en la LOTT (Llei d&#8217;Ordenaci\\u00f3 del Transport Terrestre), que estableix el valor per kg segons el IPREM diari.<\\\/p>\\n<p>Per a qualsevol altre servei que requereixi contractaci\\u00f3 d&#8217;una asseguran\\u00e7a de major cobertura, contacta amb el nostre departament comercial.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Teniu pol\\u00edtica mediambiental?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>S\\u00ed, estem acreditats amb l&#8217;<strong>ISO 14001<\\\/strong>, a m\\u00e9s de l&#8217;<strong>ISO 9001<\\\/strong> de sistema de gesti\\u00f3 de la qualitat i l&#8217;<strong>ISO 45001<\\\/strong> de seguretat i salut en el treball.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Feu magatzematge i transport d'aliments?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>S\\u00ed, disposem de les autoritzacions administratives corresponents <strong>(RSIPAC)<\\\/strong> a m\\u00e9s de rutes de distribuci\\u00f3.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Feu distribuci\\u00f3 de producte farmac\\u00e8utic?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>S\\u00ed, disposem d&#8217;una xarxa de distribuci\\u00f3 de producte de farm\\u00e0cia i parafarm\\u00e0cia a temperatura controlada.<\\\/p>\\n\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Preguntes freq\u00fcents Estem a la teva disposici\u00f3 per a resoldre&#8217;t qualsevol dubte Quin temps de tr\u00e0nsit tenen els enviaments? Local: M\u00e0xim en 2 hores. Nacional urgent: L&#8217;endem\u00e0 a les 08.30, 10.00, 14.00 i 19.00 amb un m\u00e0xim de 72 hores. Internacional: Depenent segons el dest\u00ed. A consultar amb el nostre departament comercial. Feu nom\u00e9s missatgeria [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-3140","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u25b7 AraVinc | FAQs<\/title>\n<meta name=\"description\" content=\"Preguntes freq\u00fcentsEstem a la teva disposici\u00f3 per a resoldre&#039;t qualsevol dubte Quin temps de tr\u00e0nsit tenen els enviaments? 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